Quality Policy

We are committed to implement the Quality Management System and together with the stakeholders are committed to empower the people to develop sustainable and economic enterprises.

We visualize a modern humanely developed City of Biñan, where its people enjoy peace and security, economic stability, social justice, a well-preserved environment, accessible quality education, responsive social services and modernized infrastructure facilities all anchored on good governance.

To achieve all these, the management of the City Government of Biñan shall:
• Empower our personnel to resolve problems and initiate improvements;
• Comply with all applicable legal and other statutory requirements;
• Initiate dynamic and systematic response/s to our internal and external customers’ needs;
• Conduct periodic reviews by the management on quality objectives and targets to monitor and keep track of the progress of the programs and ensure continued suitability of the established QMS in relation to our quality process performance.

The City Government of Biñan shall ensure the effective implementation and maintenance of the Quality Management System and compliance to the requirements of ISO 9001:2015, as well as ensuring its sustainability and availability to all interested parties within the confines of applicable laws.